Gerät findet nach jahrelangem Betrieb das WLAN nicht mehr und bootet ständig neu

[Karen]

Seit einiger Zeit ist das Gerät in der App nicht mehr zu sehen. Die unteren beiden LEDs sind manchmal rot, manchmal gelb und manchmal unaufällig. Laut IT ist das Signal schwach (32% -78 dBm), auch in der Nähe des Accesspoints. Andere airQ in der Nähe funktionieren einwandfrei. Nur dieses Exemplar nicht. ID: FB2522FAB0.

Ich habe die Speicherkarte herausgenommen und das Log kopiert:

2024-01-02T12:47:04+00:00 Error 1.85.0 main overwatch loop detected that the main loop timed out (POS:User HTTP POST): machine restarted
2024-01-02T22:54:13+00:00 Error 1.85.0 main overwatch loop detected that the measurement loop timed out: machine restarted
2024-01-03T12:03:22+00:00 Error 1.85.0 main overwatch loop detected that the measurement loop timed out: machine restarted
2024-01-03T15:06:16+00:00 Error 1.85.0 main overwatch loop detected that the main loop timed out (POS:User MQTT, User MQTT POS: None): machine restarted
2024-01-12T01:08:39+00:00 Error 1.85.0 main overwatch loop detected that the measurement loop timed out: machine restarted
2024-01-12T01:10:48+00:00 Error 1.85.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-01-12T01:16:31+00:00 Error 1.85.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-01-12T01:20:17+00:00 Error 1.85.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-01-12T01:23:00+00:00 Error 1.85.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-01-12T01:25:45+00:00 Error 1.85.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-01-12T01:28:30+00:00 Error 1.85.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-01-12T01:31:13+00:00 Error 1.85.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-01-12T01:33:58+00:00 Error 1.85.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-01-12T01:36:42+00:00 Error 1.85.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-01-12T01:39:26+00:00 Error 1.85.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-01-13T16:02:56+00:00 Error 1.85.0 main main() loop detected that the overwatch loop timed out (POS: 2): machine restarted
2024-01-13T16:03:52+00:00 Error 1.85.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-01-22T02:51:15+00:00 Error 1.85.0 main overwatch loop detected that the measurement loop timed out: machine restarted
2024-01-28T17:50:33+00:00 Error 1.85.0 main overwatch loop detected that the main loop timed out (POS:User HTTP POST): machine restarted
2024-01-28T19:53:05+00:00 Error 1.85.0 main measure loop detected that the overwatch loop timed out: machine restarted
2024-01-30T00:11:19+00:00 Error 1.85.0 main overwatch loop detected that the measurement loop timed out: machine restarted
2024-02-05T15:48:20+00:00 Error 1.85.0 main overwatch loop detected that the main loop timed out (POS:User HTTP POST): machine restarted
2024-02-06T14:02:57+00:00 Error 1.85.0 main measure loop detected that the overwatch loop timed out: machine restarted
2024-02-10T11:00:00+00:00 Error 1.85.0 main overwatch loop detected that the measurement loop timed out: machine restarted
2024-02-11T04:11:33+00:00 Error 1.85.0 main overwatch loop detected that the main loop timed out (POS:User MQTT, User MQTT POS: None): machine restarted
2024-02-16T07:20:06+00:00 Error 1.86.0 main main() loop detected that the overwatch loop timed out (POS: 6): machine restarted
2024-02-16T07:29:33+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-16T07:32:18+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-16T07:35:02+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-16T07:37:46+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-16T07:40:30+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-17T21:03:31+00:00 Error 1.86.0 main overwatch loop detected that the main loop timed out (POS:Alarm situation - fast cloud upload): machine restarted
2024-02-17T21:04:58+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-17T21:11:40+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-17T21:14:51+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T00:31:47+00:00 Error 1.86.0 main overwatch loop detected that the main loop timed out (POS:User MQTT, User MQTT POS: None): machine restarted
2024-02-19T00:46:18+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T00:49:03+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T00:58:28+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T01:01:14+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T01:15:52+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T01:18:39+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T01:29:49+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T01:32:35+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T01:35:20+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T01:46:25+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T01:47:48+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-19T01:53:28+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-19T01:53:35+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-19T05:18:25+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-19T05:18:32+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-19T05:31:22+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-19T05:33:11+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-19T05:37:33+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T06:13:59+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T07:02:49+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T07:09:50+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-19T07:13:02+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T07:22:24+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T08:21:28+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-19T08:32:34+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-20T11:49:38+00:00 Error 1.86.0 main main() loop detected that the overwatch loop timed out (POS: 6): machine restarted
2024-02-20T13:11:58+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-20T13:50:29+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-20T14:11:45+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-20T14:21:08+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-20T14:33:58+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-20T14:42:31+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-21T06:34:39+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-21T06:37:27+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-21T07:16:11+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-21T07:39:33+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-21T07:40:59+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-21T07:49:27+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-21T07:49:33+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-21T08:00:42+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-21T08:03:53+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-21T08:06:39+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-21T08:09:26+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-21T08:12:12+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-21T08:13:06+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-21T08:21:12+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-21T08:23:58+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-21T08:25:24+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-21T08:25:31+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-21T08:35:11+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-22T10:50:15+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T10:51:06+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-22T11:04:41+00:00 Error 1.86.0 WLANconnect Connecting to network failed - Type: OSError; Reason: the requested operation failed
2024-02-22T12:31:41+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:34:24+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:37:07+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:39:49+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:42:33+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:45:16+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:47:59+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:50:42+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:53:25+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:56:10+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T12:58:54+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T13:01:36+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T13:04:20+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T13:07:04+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T13:09:49+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T13:12:32+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted
2024-02-22T13:15:17+00:00 Error 1.86.0 main overwatch loop detected that the WLAN connect loop timed out: machine restarted

Das vollständige Log nimmt die Forensoftware nicht. Also ist es ein Ausschnitt.

[Merlin [air-Q]]

Hallo Karen,
das sieht so aus als ob da was mit der Antenne nicht stimmt.
Schreib uns doch bitte mal unter info@air-q.com und wir organisieren einen Rücktransport für das Gerät.
Schönes Wochenende!
Merlin [air-Q]